If your Snagit Editor is really slow and hogs CPU then read on 

Sean Cull  29 November 2008 16:49:15

UPDATE : Snagit 9.1 has been released ( @ 9/12/08 ) and appears to cure this problem

Note :  I am not entirely sure I understand why this works but it does seem to. I have asked Techsmith for clarification and will update this accordingly

I am a big fan of Techsmiths Snaggit for creating annotated screenshots. Recently I have found that the editor program it has been taking 50% of the CPU and causing the computer to hang. I tried to reinstall it but that made no difference. Then I came across this artice on the Techsmith support site  :

After making a capture, Editor loads slowly or the CPU usage jumps to a high amount which locks up the machine.

In version 9 this can happen if there is a zip file in the same folder with all your images that SnagIt Editor is keeping track of.  This is a known issue that will be fixed in a future release.  As a temporary workaround please remove all zip files from the folders that your images are contained in.

What the article does not make clear is what folders snaggit is watching. The default folder for storing the previous clips turns out to be :

C:\Documents and Settings\>>username<<\Local Settings\Application Data\TechSmith\SnagIt\DataStore

but this has no zips in it.

So I double clicked on the folder icon in the bottom right of the screen, choose the folder option and then elected a newly created blank folder. The performance improved significantly but I am still not 100% sure I have a robust solution - I have emailed Techsmith and will update the response here if it is helpful

You don't realise how useful Snagit is until you try and use it to get screen captures of itself ( which you can't easily ) !

 My software 

1slow  01/05/2009 18:11:00  slow

No matter what Techsmith fixes, it's still 100% slower than Snagit 7 and 8

2Dave deBronkart  19/12/2009 01:25:01  So why does this still happen in December 09?

I was excited to read this but then I saw it was supposedly fixed a year ago - and I'm sitting here with SnagIt doing nothing at all but the editor's using up 52% CPU on a brand new machine. What on EARTH is wrong with this thing??

I agree, great product, but cripes, when it takes 20 seconds to respond to a menu click... any update?? Thanks -

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